{"id":7331,"date":"2020-05-24T19:00:59","date_gmt":"2020-05-24T19:00:59","guid":{"rendered":"https:\/\/bsmart.global\/?page_id=7331"},"modified":"2021-11-13T18:06:31","modified_gmt":"2021-11-13T18:06:31","slug":"passenger-transport-use-case","status":"publish","type":"page","link":"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/","title":{"rendered":"Bus fleet reliability and security augment"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column][vc_column_text]<\/p>\r\n<h1>Our Client<\/h1>\r\n<h3 style=\"line-height: 18.75pt; background: white; margin: 0cm 0cm 30.0pt 0cm;\">Our client is a long-established, family-owned bus and Coach Company in Spain running 45 vehicles. It operates a network of scheduled bus services, as well as school contracts and coach day trips for tourists, short tours and private hires.<\/h3>\r\n<h3 style=\"line-height: 18.75pt; background: white; margin: 0cm 0cm 30.0pt 0cm;\">Some 20 scheduled bus services connect communities with the larger towns and many users depend on them to get to and from work, education, leisure and medical facilities. Punctuality and reliability are therefore essential.<\/h3>\r\n<div class=\"wpb_wrapper\">\r\n<h1>The challenge<\/h1>\r\n<\/div>\r\n<h3 style=\"line-height: 18.75pt; background: white; margin: 0cm 0cm 30.0pt 0cm;\">Running bus services is a highly competitive business with margins tight and the need to contain costs paramount. There\u2019s not only competition between operators but also with private transport. Careful monitoring of performance, particularly by the public bodies that provide subsidies on some routes, adds further to the pressures to achieve maximum efficiency and reliability. For our client the problems are further compounded by the nature of the terrain in which they operate. It\u2019s a largely rural area, with many routes following minor roads. In the summer months the influx of tourists can bring traffic congestion as well as higher passenger numbers. This required both, a vehicle tracking and an instant two-way communication capability as well as satellite navigation, all ideally contained in one integrated system. The ability for operatives to also use this system to clock on and for the company to more accurately monitor their time and activities would also be valuable features.<\/h3>\r\n<h3 style=\"line-height: 18.75pt; background: white; margin: 0cm 0cm 30.0pt 0cm;\">Our client says \u201cB\u2019Smart tracking system has undoubtedly improved the efficiency and reliability of their bus services\u201d.\u00a0<span style=\"box-sizing: border-box;\">\u2018Better information allows us to act more speedily to resolve issues,\u2019\u00a0he says,\u00a0\u2018whether that&#8217;s dealing with passenger complaints or with drivers who speed. It&#8217;s also contributing to lower costs and increasing our overall competitiveness.\u2019<\/span><\/h3>\r\n<p>[\/vc_column_text][vc_empty_space height=&#8221;62px&#8221;][vc_single_image image=&#8221;7347&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221;][vc_separator][vc_empty_space height=&#8221;62px&#8221;][vc_column_text]<\/p>\r\n<div class=\"wpb_text_column wpb_content_element \">\r\n<div class=\"wpb_wrapper\">\r\n<h1 class=\"has-medium-font-size\">The Solution<\/h1>\r\n<h2><!-- \/wp:post-content --><\/h2>\r\n<h2><!-- wp:paragraph {\"fontSize\":\"medium\"} --><\/h2>\r\n<h3 style=\"line-height: 18.75pt; background: white; margin: 0cm 0cm 30.0pt 0cm;\">Our client needed a simple system that would enable them to determine the location of their buses at all times. This would help to ensure that drivers were keeping to the schedules on which passengers depended. Buses running ahead of schedule could leave people stranded and late running could result in late arrival at work or college, or a missed appointment. Either situation could lead to complaints and even claims for the cost of alternative travel arrangements. To improve the situation B\u2019Smart system has been fitted to 27 service buses. This plots the position of each vehicle and transmits it back continuously to the traffic office where staff can see the precise location of each bus in real time and know if it is running to schedule or not. As a result of using the tracking system, late running has been virtually eliminated and customer complaints have fallen dramatically. The system provides useful evidence to refute incorrect complaints because the company is able to quickly determine the exact time at which a bus reached a particular pick-up point on the route. The system also calculates the speed at which the buses travel and this helps to reduce incidents of speeding. This brings a safety benefit as well as helping to reduce fuel consumption and maintenance downtime because it ensures that the buses are operating well within their engine power ratings. Occasionally buses break down and when this happens the tracking system can pinpoint its position, speeding up the arrival of assistance and recovery. Road closures also occur from time to time and may require a diversion off a route. The system identifies any deviation and the traffic office can determine the reason and keep passengers better informed. Our client says \u201ctracking system has undoubtedly improved the efficiency and reliability of their bus services\u201d. \u201cBetter information allows us to act more speedily to resolve issues,\u201d he says, \u201cwhether that\u2019s dealing with passenger complaints or with drivers who speed. It\u2019s also contributing to lower costs and increasing our overall competitiveness.\u201d<\/h3>\r\n<h3 class=\"has-medium-font-size\">\u00a0<\/h3>\r\n<\/div>\r\n<\/div>\r\n<p>[\/vc_column_text][\/vc_column][\/vc_row]<\/p><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text] Our Client Our client is a long-established, family-owned bus and Coach Company in Spain running 45 vehicles. It operates a network of scheduled bus services, as well as school contracts and coach day trips for tourists, short tours and private hires. Some 20 scheduled bus services connect communities with the larger towns and many<span class=\"post-excerpt-end\">&hellip;<\/span><\/p>\n<p class=\"more-link\"><a href=\"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/\" class=\"themebutton\">Read More<\/a><\/p>\n","protected":false},"author":3,"featured_media":0,"parent":5925,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"content-type":"","footnotes":""},"categories":[],"tags":[],"class_list":["post-7331","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v25.4 (Yoast SEO v27.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Bus fleet reliability and security augment - Smart Fleet Management<\/title>\n<meta name=\"description\" content=\"fleet management in passenger vehicles can help saving fuel, insurance costs, and increase productivity helping to better control legal check-ups\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Bus fleet reliability and security augment\" \/>\n<meta property=\"og:description\" content=\"fleet management in passenger vehicles can help saving fuel, insurance costs, and increase productivity helping to better control legal check-ups\" \/>\n<meta property=\"og:url\" content=\"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/\" \/>\n<meta property=\"og:site_name\" content=\"Smart Fleet Management\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/B-smartfleet-105026147887646\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-13T18:06:31+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:site\" content=\"@BSmartMarketin1\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/\",\"url\":\"https:\/\/bsmart.global\/en\/heavy-vehicles\/passenger-transport-use-case\/\",\"name\":\"Bus fleet reliability and security augment - 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