Remote diagnostics
Remote diagnostics: reducing technician trips
ECU trouble codes in the platform change workshop decisions by helping teams prepare before dispatching a technician.
By Equipo B'Smart6 min read
Every technician trip has a direct cost and an opportunity cost. With ECU diagnostic trouble codes available in the platform, the workshop can decide whether a visit is required, which parts to bring and how urgently to act.
From code to decision
A code alone says little. Usage, machine hours and operating conditions provide the context required for a better diagnosis.
Remote action
On supported machines, parameters can be calibrated remotely and, where technically applicable, the ECU can be reset without a site visit.