The customer

Our client is a machinery rental company in the province of Malaga with more than 200 machines including lifting platforms, generators and various machinery. Increasing the life of traction batteries in electric machines and reducing breakdowns has always been a pending challenge.

 

The challenge; increase of battery life in electric machines

Our client has more than 200 machines of all kinds, among which there are generators of various types, lifting platforms, bulls, etc. Which are rented in different geolocations of the Iberian Peninsula. When a machine suffers a breakdown, a technician of our client must travel to check the machine, with which the technician, sometimes, has to make trips of 400 km and many times on weekends. The problem arises when the technician moves at that distance and the breakdown is given by the lack of battery, a discharge below 20%, or any other fault not detectable remotely due to the lack of a remote measurement of the battery of the machine. Thus, since the machine does not have a system that allows to know the battery level remotely, it is only possible to know it once the breakdown is attended.

 

 

The solution; Implementation of fleet management for increased battery life electric machines

Using intelligent fleet management it is possible to know the state of charge and discharge of the battery, as well as information about the existence of water in the elements, water fall in the chest, and even the temperature of the battery. Based on this data, alarms can be generated before the battery is completely discharged, the charge/discharge history can be displayed, notified via SMS or mail, etc. Thus, by constantly measuring the battery voltage of the machines, our customer can know the status of the battery at all times. Thus, the fleet management system can automatically notify your customer by mail or SMS before a problem occurs, for example, when it is lowered below 20% load. In this way and through the remote measurement of the battery voltage, breakdowns and unnecessary displacements are avoided and customer service is improved.

The customer

Thanks to the fleet management of B’Smart and the remote measurement of the battery voltage of the electric machines we have improved the customer service reducing response times, the number of incidents, while extending the life of the batteries.